1. Information We Collect

We may collect the following information when you interact with us in-store, online, or through our trade-in system:

• Name

• Phone number

• Email address (if provided)

• Information related to trade-ins (e.g., items, store credit amounts)

• Any other information you voluntarily provide

2. How We Use Your Information

We use your information to:

• Process trade-ins and issue store credit

• Notify you about your store credit and trade status

• Respond to questions or customer service requests

• Send occasional updates related to your transactions or account

We do not use your information for unrelated marketing without your consent.

3. Text Messaging (SMS) Communications

If you provide your phone number, you consent to receive text messages from Starlandia Supply related to:

• Store credit notifications

• Trade-in updates

• Account-related information

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only as needed to operate our business, such as with:

• Service providers (e.g., SMS platforms like SimpleTexting)

• Payment or point-of-sale systems

• Legal authorities if required by law

These parties are only given the information necessary to perform their services.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system can be guaranteed 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

7. Your Choices

You may:

• Opt out of text messages at any time by replying STOP

• Request updates or corrections to your information

• Contact us with questions about your data

8. Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Starlandia Supply
2438 Bull Street
Savannah, GA
Email: [your email here]
Phone: [your phone number here]

Starlandia uses a cloud-based app called SimpleTexting to message you about store credit updates. Here is the legal language we’ve been asked to share with you.

Agreement to Receive Text Messages
By providing your mobile number, you agree that SimpleTexting may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals, and specials.

• You will receive up to 4 messages per month.

• You may unsubscribe at any time by texting the word STOP to the (833) 644-2491. You may receive a subsequent message confirming your opt-out request.

• For help, send the word HELP to (833) 644-2491.

• Message and data rates may apply.

• United States Participating Carriers Include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile and others.

• T-Mobile is not liable for delayed or undelivered messages.

• You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.

• Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.

• By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.

If you have any questions please contact SimpleTexting at (866) 259-1887.

Will I be charged for the text messages I receive?
Though SimpleTexting will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.